Privacy Policy



This privacy notice is to let you know how we will look after your personal information and data, and the rights you have in relation to that data. This applies to all individuals or users (‘data subjects’) whose personal data is processed by us/we/our.

What data do we collect?
We will ask you to provide us with detailed personal data relating to your circumstances and your financial situation. Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Employment and remuneration information
  • Bank account, tax, loans, credit information, personal credit history, income and expenditure


How do we collect your data?
You directly provide us with most of the data we collect. We also collect data and process data when you:

  • Register online or other communication methods for our services
  • Voluntarily complete a survey or provide feedback on any of our message boards or via email.
  • Use or view our website 

 Our Company may also receive your data indirectly from the following sources:

  •  Companies House
  • External Credit Reference Agencies
  • Public sources

How will we use your data?
Our Company collects your data so that we can:

  • Process your application and manage your request
  • Submit your personal data to finance providers and commercial lenders
  • Keep our records up to date
  • Develop and carry out our marketing strategy including emailing you with information

 If you agree, we will share your data with our Snowball Group of companies so that they may offer you their products and services.

When we process your data, we may share your data with credit reference agencies, funding providers, third parties who are part of the overall deal / project, HMRC and other authorities.

How do we store your data?
We will take all reasonable steps to safeguard your personal data against it being accessed unlawfully or maliciously by a third party.

We will keep your data for a minimum period of 6 years following the advice/service you have received from us, although it could be held longer where it may be needed to meet the requirements of our regulatory bodies.

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of the Snowball Group of Companies

What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:, call us at 0161 464 8448 or write to us at Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st June 2022

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email us at:
Call us: 0161 464 8448
Or write to us at: Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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